Long-Term Recovery Specialist; Temporary Position

The Coalition for Humane Immigrant Rights (CHIRLA) is a nonprofit organization founded in 1986. CHIRLA is a California leader with national impact made of diverse immigrant families and individuals who act as agents of social change to achieve a world with freedom of mobility, full human rights, and true participatory democracy. CHIRLA organizes and serves individuals, institutions, and coalitions to build power, transform public opinions, and change policies to achieve full human, civil and labor rights.

Guided by power, love, and vision of our community, CHIRLA embraces and drives progressive social change.

The Coalition for Humane Immigrant Rights (CHIRLA) is seeking a temporary Long-Term Recovery Specialist. The Long-Term Recovery Specialist will provide trauma-informed long-term recovery services to families and individuals impacted by the 2025 LA wildfires. The LTR Specialist is responsible for walking alongside survivors as they navigate their recovery process and is intended to be their primary point of contact for all matters related to their recovery.

This position will provide personalized assistance by providing case triage, developing recovery plans, connecting clients to critical resources and services, and other areas identified as a need to achieve a full recovery.

• Serve as a point of contact for disaster impacted individuals and families to help connect them connect to resources in a timely and efficient manner.
• Timely, continuous and intentional communication with survivors.
• Support with case triage as directed by supervisor.
• Conduct client intakes and develop recovery plans in partnership with survivors.
• Develop and maintain updated, high quality case files, as well as case notes and database management to meet quality assurance standards.
• Complete recovery plan alongside client and facilitate communication with referrals, contractors, and other providers as much as possible.
• Encourage clients to take responsibility for their recovery and serve as an advocate and facilitator as opposed to doing everything on behalf of client.
• LTR Specialist should be fully aware of all steps taken by clients to achieve their recovery plan.
• Responsive to clients during business hours, no more than 48 business hour response time is to client inquiries is expected.
• When appropriate, present individual cases to the Long-Term Recovery Group’s Disaster Case management and unmet needs committee.
• Maintain client confidentiality and follow HIPAA standards, including during committee meetings.
• Keep Maintain Humanitarian Services Manager updated about client progress, barriers, challenges and successes as well as case intakes and closure statuses.
• Support clients with applications and appeals, including FEMA, housing inspections with contractors and more.
• Support with special fire relief events such as resource fairs, job fairs, town halls, mental health support groups, etc.
• Occasional evening and weekend shifts will be required.
• Coordinate with Logistics team to secure and distribute essential items needed by clients.
• Coordinate timely services to ensure each client has living essentials such as housing, food, medical care, and access to transportation.
• Support unhoused clients to secure temporary and permanent housing.
• For individuals looking to rebuild, support them through the rebuild process.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• Assess and monitor client progress to support their fulfillment of established goals, address challenges, and ensure that available resources are utilized.
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