Order Processing Administrator

Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

• 24 days holiday plus Bank holidays, increasing with service
• Your birthday off
• Paid Volunteer day
• Hybrid Working
• Health care scheme
• 5% Matched pension scheme
• Beer fridge Friday and quarterly social events
• Cycle to work scheme
• Free parking
• Enhanced maternity and paternity leave and more…

We are looking for an Administrator to join our Operations team in either Alton, Hampshire or Mansfield, Nottinghamshire. This is a process driven role that requires a high level of attention to detail, working in a busy, high-volume environment. As the Administrator you will be raising sales orders, placing purchase orders and relevant documents, and liaising with internal and external teams.

• Raise sales orders from quotes and placing purchase orders with our vendors
• Ensure all licenses, support, professional services, and training SKUs are receipted in and fulfilled out within required time frames and all relevant documentation is forwarded to the necessary parties.
• Resolve any order queries/ issues ensuring minimal delay and impact on our clients.
• Build and maintain positive working relationships with both internal & external clients
• Know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion.
• Any other reasonable duties which may be required by management from time to time

• Previous administration or customer service experience
• Be proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for detail.
• Be personable with strong and effective written and verbal communication skills
• Work well under pressure within a team and the ability to be able to prioritise with good time management
• Be willing to take on colleagues' tasks when the need arises, and to provide cover during periods of absence or peak periods.

• Previous administration or customer service experience
• Be proficient in Microsoft office (Word, Excel & Outlook) and have an excellent analytical and numerical skills with a good eye for detail.
• Be personable with strong and effective written and verbal communication skills
• Work well under pressure within a team and the ability to be able to prioritise with good time management
• Be willing to take on colleagues' tasks when the need arises, and to provide cover during periods of absence or peak periods.

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic.

Employment decisions are made solely on the basis of qualifications, merit, and business need.