Business Analyst

Business Analyst

London - Competitive (dependent on skills and qualifications)

Full-Time | Hybrid

Fixed Term Contract (2 years)

Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - Holiday Plus - Cycle2work Scheme & more

REQ
5473

The Business Analyst will be responsible for all Business Analysis activity throughout the end to end project lifecycle (pre and post investment) with a focus on initiatives within our COO Function.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here's how you will contribute:

• Responsible for all Business Analysis activity throughout the end to end project lifecycle (pre and post investment) as required.
• Demonstrable evidence undertaking business analysis on business transformation and change projects involving Org Design, Operating Model, operational performance improvement, lean, and business systems deployment and change.
• Investigate business requests for IT related change. Understand and articulate business background, problem statement, solution expectations, business value and priority / sequencing outcomes
• Engage with subject matter experts to understand all areas of business demand items including, but not limited to, scope, budget, timeline, resource, risks, issues, business impact and benefit
• Map business processes, develop operational playbooks and identify opportunities to increase efficiencies and / or transform ways of working
• Engage with subject matter experts to capture, define and prioritise business high level and detailed business requirements associated with the request for change (dependent on stage of project / workstream)
• Collaborate with Solution Design, CoE's and Architecture to identify and recommend appropriate high-level solutions in line with strategic, operational and technical roadmaps
• Manage investment approach and approval pathway including any required procurement activity
• Create and maintain key documentation including, but not limited to, Business Outcome Statements, Cost Benefit Analysis, Project Proposals, High Level Requirements, Conceptual Design and Investment Papers
• Plan and facilitate business workshops and meetings (internal and external). Create appropriate inputs and outputs to ensure achievement of desired results
• Perform any other business analysis activity associated with the definition, prioritisation and delivery of potential projects
• Possess a broad knowledge of available technical and business resources and use them to effectively coordinate team members and external resources

• Over 5 years proven experience working either within IT or in a business system related role
• A sound understanding of BA methods, procedures, standards and tools
• A basic understanding of key roles within an IT / Operational organisation and how they interact with the BA role
• Detailed knowledge of the software development and project lifecycle
• Experience of managing senior stakeholders within a project environment
• Confident to challenge and influence at all levels
• Systematic, disciplined and analytical approach to problem solving
• Ability to transform complex information into clear and concise points
• Ability to work on your own initiative to tight deadlines and multiple priorities
• Ability to work unsupervised, but understand when to escal...