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Sales Account Manager

Job in Alton, Hampshire County, ST10, England, UK
Listing for: Matchtech
Full Time position
Listed on 2026-10-15
Job specializations:
  • Sales
    Client Relationship Management
  • Business
    Client Relationship Management
Job Description & How to Apply Below
Negotiable Alton, England Permanent Job  AdvertA well-established aviation business is hiring a Senior Account Manager to join its commercial team, supporting a busy aircraft maintenance environment.

This is a customer-facing role where you'll own key accounts end-to-end - contract oversight, commercial negotiation, performance reviews, and ensuring operational teams are aligned to deliver against customer expectations and agreed KPIs.Role:
Sales Account Manager (Senior level) |

Location:

Doncaster (on-site) | Type:
Permanent | Salary:
Competitive and DOEKey responsibilities will include:

Acting as the primary commercial point of contact for assigned customer accounts

Managing customer contracts and ensuring compliance with commercial terms

Maximising contract value in line with agreed terms and scope

Attending customer meetings, wash-ups, and performance reviews

Issuing contract briefs to operational teams to support delivery

Reviewing and negotiating additional Customer Work Requests (CWRs)
Liaising with Production, Planning and Materials teams to support delivery

Identifying commercial risks and opportunities across accounts

Ensuring work orders, billing and invoicing activity is accurate and delivered to KPIProducing performance summaries and customer reporting post-input

Supporting proposals, quotations and contract renewals

Leading, mentoring and supporting Account Managers within the team Deputising for the Commercial Director when required

Key skills and experience required:

Strong aviation commercial / account management background (customer-facing)
Proven contract management capability and commercial negotiation experience

Working knowledge of Part-145 maintenance operations

Solid understanding of aircraft maintenance operations, maintenance programmes and commercial processes

Confident stakeholder management - able to manage expectations and drive outcomes

Leadership experience - mentoring/supporting Account Managers or similar

Strong written and verbal communication skills

Comfortable working under pressure with multiple stakeholders

Competent with Microsoft Office (Word/Excel/PowerPoint)
Additional info:

Full-time, permanent position

Must have the right to work in the UK
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