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Customer Support Representative

Job in Alton, Madison County, Illinois, 62002, USA
Listing for: SGS Consulting
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Job Responsibilities:
  • This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the client Dealers.
  • Entry level candidates are ok here. Soft skills are most important (good communication skills by email or phone; proactive; willing to learn).
  • Will use Service Now but this can be taught.
  • Should be capable of learning software applications
Skills:
  • Effective writing skills, including grammatical usage, pervasive copy, and style
  • Work experience in a team environment
  • Should have demonstrated work experience in a Customer Service-related field
  • Must have high level of attention to detail
  • Must have strong communication skills
  • Should have experience with using Excel, Word, One Note and Outlook
Education/

Experience:
  • Entry Level are welcome

The Customer Support Representative position in the Management & Operations, Sales field is open for applications.

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