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Entry-Level Customer Support Specialist: Factory-to-Dealer

Job in Alton, Madison County, Illinois, 62002, USA
Listing for: SGS Consulting
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

SGS Consulting is seeking an entry-level Customer Support Analyst to coordinate Product Improvement Plan communications between manufacturing factories and client dealers. The role emphasizes clear written and verbal communication, proactive learning, and the ability to pick up new software tools.

You will work with Service Now and common Microsoft Office apps, collaborate in a team, and develop attention to detail while handling documentation and emails to ensure accurate information flow.

We have an opening for a Entry-Level Customer Support Specialist:
Factory-to-Dealer in Alton, IL, United States within Management & Operations, Sales.

Learn more about the Entry-Level Customer Support Specialist:
Factory-to-Dealer role in the description above.

We appreciate your interest in this position.

Join SGS Consulting and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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