Support Service Coordinator

Job Requisition

Opening Date: 12/26/2025. Closing Date: 01/09/2026. Agency:
Department of Human Services. Class

Title:

SUPPORT SERVICE COORDINATOR I - 44221. Skill Option:
None. Bilingual Option:
None. Salary:
Anticipated Salary: 4227 - 5846 per month (50724 - 70152 per year). Job Type: Salaried. Category:
Full Time. County:
Madison. Number of Vacancies:
1. Bargaining Unit Code: RC009 Institutional Employees, AFSCME. Merit Comp Code.

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position must apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

The Division of Behavioral Health and Recovery is seeking to hire a Support Service Coordinator I for the Alton Mental Health Center located in Alton, Illinois to provide guidance and direction to staff in the preparation and serving of food for patients at the Alton Mental Health Center on an assigned shift. Serves as designated lead worker. Directs staff in the cleanup of the kitchen, dishes and equipment.

• Provides guidance and direction to staff in the preparation and serving of food for patients at the Alton Mental Health Center on an assigned shift.
• Serves as designated lead worker.
• Determines daily food requirements and requisitions food from the general storeroom.
• Assists with ordering of perishable foods to be used for daily consumption and/or emergency supplies due to spoilage or late deliveries of bulk items.
• Assists in ensuring that all food items, supplies, equipment and storage areas are properly secured at the end of the assigned shift.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill and mental development equivalent to completion of High School.
• Requires two (2) years of experience, such as could be gained at the Support Service Provider level in one of the support service functional areas to which assigned.

• Per P.A. 098-056 requires the ability to complete a food handlers and training course and obtain a Food Handlers Certification within 30 days of employment.
• Requires the ability to utilize office equipment, including personal computers and applications such as Microsoft Office.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

Week 1:
Off Sunday, 11:00 am - 7:30 pm Monday - Friday, Off Saturday, 30 min paid lunch & 30 min unpaid lunch, Business Office.

Week 2:
Off Sunday, 11:00 am - 7:30 pm Monday - Thursday, Off Friday, 7:00 am - 3:30 pm Saturday, 30 min paid lunch & 30 min unpaid lunch, Business Office.

Week 3: 7:00 am - 3:30 pm Sunday, Off Monday, 11:00 am - 7:30 pm Tuesday - Friday, Off Saturday, 30 min paid lunch & 30 min unpaid lunch, Business Office.

4500 College Ave, Alton, Illinois, 62002.

DHS.Hiring Unit

The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• 13 Paid Holidays…