Service Technician

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!

Do you have a passion for working on cars? Are you looking for a career with real opportunities for growth? Big O Tires is the place for you! With our cutting edge shop technology and affiliation with a national franchise, we offer opportunities not just anyone can. We believe in growing our employees as quickly as we are growing our business.

As an Automotive Service Technician for Big O Tires, you will perform service and installation activities associated with store products and services in an accurate and timely manner.

• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
• Promote sales through explaining benefits of service and products to customers including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise.
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked.
• Maintain timely and professional communication with management, employees, vendors and customers.
• Keep supervisor informed of any maintenance problems and/or any issues that need attention.
• Safely operate customer vehicles with automatic and manual transmissions.
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment and for good used tires and dispose of other tires to the proper area.
• Maintain a clean environment, tools and equipment, using company guidelines.
• Know and adhere to company policies and procedures.
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations.
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations.

• A.S.E. Certification.
• Availability to work weekends, and after regular business hours as needed.
• Reliable transportation to work.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Capability to safely operate automatic and manual transmission vehicles.
• Willingness to work with hazardous materials.
• Ability to consistently work in outdoor weather conditions.
• Willingness to comply with Personal Protection Equipment (PPE) regulations.
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift.
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds.
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check.

• Great benefits package that you will be eligible for the first of the month following 30 days of employment which includes Medical, Dental, Vision, Short and Long Term Disability Insurance, 401k with company match.
• MyWellmark extended benefits.
• Paid vacation after 6 months of employment + Holidays.
• Employee discounts for everything on campus and Big O Tires locations in the Des Moines area.
• Paid training and development on and off-site.
• Use of our facility for personal vehicle maintenance.
• Employee appreciation: employee of the month, community involvement, discounted event tickets and more.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.

Compensation: $40,000.00 to $60,000.00 /year