Behavioral Health Technician​/Direct Care Specialist Pyramid Healthcare Inc

Pyramid Healthcare's Gratitude House is seeking a compassionate, attentive Behavioral Health Technician / Direct Care Specialist to join our team at our women's halfway house in Altoona, PA.

As a direct care team member, you will play an essential role in the daily delivery of residential treatment services by supervising, supporting, and interacting with female clients on their recovery journey. Working closely with clinical and administrative leadership, this position helps maintain a safe, therapeutic, and structured environment during evening hours.

Key Responsibilities

• Direct Client Care & Supervision:
  • Supervise and interact with clients in residential treatment according to individualized treatment plans and program guidelines.
  • Facilitate intake onboarding and orientation for newly admitted clients.
  • Observe and accurately document client self-administration of medications as required.
  • Assist with coordinating daily client activities and dietary/meal needs.
• Crisis Intervention & Safety:
  • Evaluate the behavioral and emotional needs of clients, providing empathetic support and crisis intervention during acute situations.
  • Maintain a safe, clean, orderly, and trauma-informed physical living environment.
  • Maintain professional code of ethics and therapeutic boundaries at all times.
• Documentation & Compliance:
  • Complete precise, timely client documentation and shift logs in accordance with state regulating bodies and agency compliance standards.
  • Participate in mandatory staff development trainings and operational shift updates.

Qualifications & Requirements

• Education & Credentials:
  • High School Diploma or GED required.
  • CPR, AED, and First Aid certifications preferred (or willing to obtain upon hire).
• Experience &
  
  Skills:
  
  
  • Prior experience in behavioral health, addiction treatment, or healthcare support settings strongly preferred.
  • Strong verbal and written communication skills.
  • Solid problem-solving abilities with a calm, effective approach to crisis management and risk de-escalation.
  • Understanding of federal and state confidentiality and compliance guidelines.

Physical Demands & Working Conditions

• Environment: Indoor residential facility for women in recovery. Occasional local travel may be required (must have reliable personal transportation to the worksite).
• Physical Requirements: Frequent standing, walking, climbing stairs, and reaching. Occasional sitting, stooping, bending, and lifting/carrying up to 25 lbs independently (and up to 50 lbs on occasion).