Clinical Nurse Liaison

Clinical Nurse Liaison

Option Care Health is a national leader in home and alternate site infusion services. We seek a licensed RN to provide clinical education, training, and direct patient care as part of our care delivery model.

• Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in‑home, or virtually.
• Conduct patient assessments and evaluate patient viability to join the OCH care delivery model.
• Partner with the OCH sales team to understand clinical transition educational needs and develop improvements to increase patient transition volume.
• Maintain confidentiality of patient and proprietary information in accordance with HIPAA and legal guidelines.
• Provide proper documentation of education using OCH applications and technology.
• Coordinate patient transition from hospital to home or alternate care settings, ensuring timely discharge, therapy education, and continuity of care.
• Provide in‑person patient and caregiver education, gather pre‑admission and insurance information, and facilitate the initiation of services to support safe and effective home care.
• Initiate and implement intermediate nursing plans of care for infusion treatment, administer medications, and educate patients and families.
• Assess patient needs and physical status at each visit; re‑evaluate progress, obtain physician orders, and communicate significant changes.
• Train and mentor lower‑level infusion nurses.
• Communicate timely with the clinical team, medical providers, patients, and families to facilitate continuity of care.
• Prepare clinical documentation in real time and submit to the nursing department in compliance with billing timelines.
• Coordinate discharge planning and prepare discharge summaries with patient instructions.
• Demonstrate compliance with agency operations, policies, procedures, and all regulations and standards.
• Use computers and automation technologies to validate care plans and manage visit schedules.
• Respond promptly to patient requests and initiate emergency procedures as needed.
• Practice ethical and professional conduct and adhere to established programs and policies.
• Attend required training modules, in‑services, and continuing education to maintain competency and licensure.
• Provide oversight and coordination of paraprofessionals in the home setting; act as supervisor in the absence of a supervisor or nurse manager.
• Participate in multidisciplinary team conferences and mentor other nurses as needed.
• Serve on nursing department on‑call responsibilities.
• Perform other related duties as directed by supervisor.

• Active and unrestricted Registered Nurse (RN) license required.
• Minimum of 2 years of nursing experience.
• Current CPR certification required.

• Demonstrated competency in patient care standards for safe delivery of infusion services; advanced certification and training as applicable.
• Experience establishing and maintaining relationships with individuals at all levels of the organization and with vendors.
• Experience applying knowledge of standard practices for all services offered, including ACHC and URAC standards.
• Experience providing customer service to internal and external customers, meeting quality standards and evaluating satisfaction.
• Basic PC skills: competency in internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Access to a reliable means of transportation, including a valid driver’s license and proof of insurance if using a personal vehicle.
• Willingness to obtain nursing licensure in additional states if required.
• Ability to plan, organize, and make presentations.

• Hands‑on experience with home or alternate site infusion or discharge planning.
• Bachelor of Science in Nursing preferred.
• Experience growing service provider partnerships.

• 100% local travel to and from patients’ homes, alternate infusion sites, partner facilities, community hospitals, and medical practice offices for sales, referrals, and training.

• Ability to lift up to 50…