Automation Product Specialist

Overview

We are looking for a Automation Product Specialist to join our Mayer team in Altoona, PA!

Summary:

The Automation Product Specialist is responsible for assisting Outside sales to drive sales of automation products and solutions to customers. The role involves understanding the features and benefits of the products, providing product knowledge, and addressing customer inquiries. The goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions.

• Meet or exceed sales goals of assigned technology offer
• Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
• Provide technical support for internal and external customers via on‑site visit, phone, and email, including troubleshooting, documentation, product selection, and other requested activities
• Establish relationships with sales and customers to better understand sales potential
• Work with sales to establish joint strategies and activities
• Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting
• Create and present technical and commercial training for internal and external customers
• Describe or demonstrate product to customers
• Acquire, use, and continuously develop personal technical knowledge
• Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
• Work with prospective customers to move projects through the sales cycle to conclusion
• Properly prepare for sales calls, customer events, etc.
• Work with Purchasing on proper inventory of high‑tech products and identify any potential obsolescence problems
• Perform other duties as assigned

• 5+ years of experience
• Electrical distribution industry or related experience required
• Valid Driver’s License
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred
• Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
• Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co‑workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
• Ability to develop and present specialized instruction concerning the specific high‑tech equipment in the assigned area of responsibility

• Sit:
  Must be able to remain in a stationary position – Frequently (21% to 50%)
• Walk:
  Must be able to move about inside/outside office or work location – Frequently (21% to 50%)
• Use hands to finger, handle, or feel:
  Operates a computer and other office machinery – Constantly (at least 51%)
• Stoop, kneel, crouch, or crawl:
  Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally (up to 20%)
• Climb or balance:
  Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally (up to 20%)
• Talk, hear, taste, smell:
  Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions – Constantly (at least 51%)

• Up to 10 pounds – Occasionally (up to 20%)
• Up to 25 pounds – None
• Up to 50 pounds – None

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally (up to 20%)
• Exposed to electrical hazards; risk of electrical shock – None
• Handles or works with potentially dangerous equipment – None
• Travels to offsite locations – Frequently (21% to 50%)

Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is…