Team Administrator

£24,937.00 to £26,598.00 per year, £24937.00 - £26598.00 a year

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

12/02/2026

Provide an administration function to the Service as a whole, Service Users and health professionals that we come into contact with.

This will include in-person contact, telephone contact and various written communication methods.

Use of office equipment and Trust systems at all times.

Maintain accurate communication pathways and confidentiality procedures using the Trust/Service's policies, processes and pathway.

Other associated duties that fall within the scope of the Administration Team.

Attend and contribute to meetings/mandatory training arranged.

Process all referrals received into the Service, ensuring updates to clinical information systems align with Trust and Service guidelines.

Monitor shared administration email inboxes and action in a timely manner.

Answer telephone calls professionally, record accurate messages and update clinical information systems while maintaining confidentiality.

Schedule appointments based on clinical requirements set by the clinicians and in agreement with patients.

Greet Service users and visitors at reception.

Open, date‑stamp, sort, and process all incoming mail (including email), linking it to previous correspondence when necessary, and 된 ensure that outgoing post is sent in a timely manner.

Efficiently manage appointments in a fast‑paced environment, aligning with Service targets.

Organise workload to meet all deadlines, ensuring completion of day‑to spann tasks.

Work independently, using own initiative to make decisions in a constantly changing environment, using judgement to manage queries appropriately or elevate when necessary.

Ensure compliance with Trust guidelines, policies and procedures related to confidentiality, disclosure information and the Data Protection Act (GDPR) at all times.

• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card
• Discounts on fuel Genie Fuel Cards (for applicable roles)