Senior Office Administrator & Operations Co-ordinator

Overview

Senior Office Administrator and Operations Co-ordinator

We are seeking a highly organised and proactive Senior Office Administrator and Operations Co-ordinator to oversee daily administrative operations. The successful candidate will play a vital role in maintaining efficient office functions, supervising staff, and ensuring smooth communication across departments. This role offers an excellent opportunity for an individual with strong leadership skills and extensive office experience to contribute to a professional and dynamic work environment.

The individual will be responsible for managing administrative tasks, supporting human resources functions, and ensuring the office operates seamlessly.

• Supervise and coordinate administrative staff to ensure effective office operations
• Oversee financial management using Xero and Big Change, including invoicing, expense tracking, and budgeting
• Manage human resources activities such as recruitment, onboarding, and employee records maintenance
• Develop and implement organisational policies and procedures to optimise workflow
• Maintain effective communication channels within the organisation and with external clients or suppliers
• Handle all clerical duties including filing, data entry, correspondence, and scheduling appointments
• Ensure high standards of phone etiquette when interacting with clients, vendors, and staff
• Support operations and maintenance team

• Proven experience in office management or administrative roles with supervisory responsibilities
• Strong proficiency in CRM systems
• Demonstrable experience in human resources functions such as recruitment and employee relations
• Previous office or clerical experience is essential, with a solid understanding of organisational procedures
• Excellent communication skills—both written and verbal—are required to liaise effectively across teams and with external stakeholders
• Outstanding organisational skills with the ability to prioritise tasks efficiently under pressure
• Exceptional phone etiquette and customer service skills are necessary for professional interactions
• Supervising experience is preferred, demonstrating leadership capabilities in managing teams effectively

• Office Based - 5 days / week
• Salary - £30,000 - £32,000 + discretionary bonus