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Retention & Upgrades Specialist
Job in
Altrincham, Greater Manchester, WA14, England, UK
Listed on 2026-06-28
Listing for:
AWD online
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
AWD online in Altrincham is seeking a Customer Service Advisor / Retention Agent to support customers considering service changes. You'll respond to retention inquiries, providing excellent service while balancing customer satisfaction with business outcomes.
The role requires strong interpersonal skills and previous experience in similar environments. Benefits include an uncapped commission scheme and access to gym facilities.
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