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Service Operations Analyst — Incident & Quality Enabler

Job in Altrincham, Greater Manchester, WA14, England, UK
Listing for: Inrix
Full Time position
Listed on 2026-02-17
Job specializations:
  • IT/Tech
    Systems Analyst, IT Support, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading SaaS provider is seeking an IT Service Operations Analyst to join their Global Service Operations Centre in Altrincham. The role focuses on monitoring live services, managing incidents, and ensuring product quality. Ideal candidates will have experience in technical support, understand ITIL practices, and possess strong analytical skills. You will work collaboratively across teams to drive service improvements, ensuring high-quality customer experiences.

Join a dynamic environment with competitive benefits and opportunities for growth.
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