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IT Service Desk Lead - Escalations & 2nd​/3rd Line

Job in Altrincham, Greater Manchester, WA14, England, UK
Listing for: City and County Healthcare Group Ltd
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A nationwide social care provider is seeking a Senior Support IT role to supervise a small IT service desk team. This position requires strong technical skills, particularly with Microsoft technologies, and a minimum of 2 years experience in a similar environment. Responsibilities include managing escalations, coordinating support staff, and ensuring effective problem resolution. The company offers opportunities for training and career development alongside an attractive benefits package, promoting a collaborative and progressive working atmosphere.
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