Telephone Business Development Manager

Altrincham / hybrid (4 days in office per week)

Live More exists to challenge the unfair NOs in the mortgage world. That’s why our mission is to empower mortgage brokers to lend more by turning NOs into YESs and by maximising affordable borrowing. By doing that whenever we can, we help our customers live more and be ready for all that’s yet to come.

Using our unique Live More Mortgage Matcher® and Live More Maximum Borrowing Calculator decision engine technology, we excel at overcoming challenges involving affordability, risk and Consumer Duty. We innovate for customers and mortgage brokers in need, where others don’t – like with Live More’s current mortgages ‘up to’, ‘into’ and ‘in’ retirement.

Live More is an innovative company with ambitious plans, and we know that our people are the key to achieving our goals. As evidence of our growth, in June 2025 we were recognised as one of the Top 100 Fastest Growing Companies in the UK by the Business Leaders 500. In 2025, we grew our annual origination volumes by over 80% to lend c.£350m.

We are now targeting 50%+ growth in lending across 2026. Our exciting growth trajectory requires a dynamic and successful Live More team, and critical to this is our Lending Operations Manager. We are seeking a high-energy candidate, who brings a can-do attitude and a passion to drive an efficient and effective lending operation.

At Live More, we care passionately about our customers. As a TBDM, you are customer-centric, sales-orientated, well organised and have excellent attention to detail. This role is the first point of contact for our broker customers, so you will deliver exceptional customer service in a timely manner.

• New Business Generation: Proactively identify and convert new business opportunities from your broker panel, with a strong focus on increasing lead volumes and driving commercial growth.
• Sales Execution: Use telephone and digital channels to uncover wider opportunities beyond the immediate case, ensuring every broker interaction is maximised for revenue potential.
• Opportunity
  
  Qualification:
  
  Qualify inbound and outbound leads, identifying potential and progressing them through the sales funnel.
• Broker Engagement: Build strong, commercially focused relationships with brokers, understanding their needs and positioning Live More’s solutions to unlock maximum value.
• Sales Enablement: Create and pass high-quality opportunities to Key Account Managers, supporting them in converting leads into revenue-generating deals.
• Performance Monitoring: Maintain accurate CRM records and report against KPIs, ensuring visibility of pipeline, conversion rates, and income growth.
• Collaboration: Work closely with field KAMs, underwriting, and operations teams to ensure seamless broker journeys and high service standards.
• Market Awareness: Stay informed on competitor activity, broker feedback, and market trends to inform tactical sales decisions.
• Compliance: Ensure all sales activity adheres to regulatory standards and internal policies.

• Proven track record in mortgage sales or financial services, with a strong emphasis on telephone-based business development.
• Demonstrated success in growing new business volumes and increasing income from a broker panel.
• Strong ability to influence and convert over the phone, with a commercial mindset and a focus on results.
• Skilled in identifying and qualifying opportunities, with a deep understanding of the sales process.
• Highly organised, target-driven, and comfortable managing a high volume of broker interactions.
• Proficient in CRM systems and Microsoft Office; able to report and act on performance data.
• Knowledge of mortgage products and the regulatory environment.
• Experience in a…