Pet Groomer

Overview

Pet Groomer Smart’s Pet Stylist (Dog Groomer) is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services, upholding the company’s vision, mission, values, and strategy. This role shares responsibility for cleanliness and pet health and safety standards.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

• Independently perform full menu of bath, brush and grooming services and standalone services (e.g., nail trims, teeth brushing, sanitary services) in accordance with Pet Smart’s standards.
• Recommend additional health and wellness solutions based on pet needs in consultation with pet parents.
• Ensure positive pet parent experiences; conduct interactions in person, over the phone, and at the sales register.
• Greet pet parents, answer questions, and assist with salon reservations.
• Conduct appointment reminders, maintain client records, and consult with pet parents on services offered.
• Perform check-in/check-out for grooming appointments and handle relevant paperwork and rebooking.
• Promote opportunities to grow salon sales and meet sales targets and productivity metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain high levels of cleanliness, sanitation, and humane conditions for all pets in the grooming area; perform daily maintenance and end-of-day cleaning per the maintenance checklist.
• Take immediate action if a pet is sick or injured; transport to a veterinarian as needed.
• Assist in other departments as required. May perform other duties as assigned.
• Participate in the culture of Belonging and Recognition; follow all Company Policies and Procedures.

• Prior grooming experience; or 6 months of experience as a Stylist in Training with successful completion of Pet Smart’s Salon Academy training and safety certification or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule; able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety.
• Strong written and verbal communication skills.

• Stand, walk, and use hands to handle, feel, and perform tasks; ability to reach with hands and arms; may involve stooping, kneeling, crouching; vision requirements apply.
• Ability to lift/move up to 50 pounds regularly and up to 100+ pounds with assistance.
• Exposure to moving mechanical parts, a wet environment with pet hair, and live animals; moderate to high noise level at times.

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law. Must be over 18 years old where required by local law. Some locations may have fair chance hiring considerations in accordance with local ordinances.