Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team!

$10.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.56 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months; after one year, two weeks; 80 hours on each anniversary thereafter; 120 hours after five years (adjusted by state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted by state/local requirements).
• Employee discounts on first day of active employment.
• Tution Reimbursement up to $2,000 per year through First Cash Education (full-time employees meeting requirements).
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. The actual pay is based on location, qualifications, and experience.

Note:

This is a representative list of the general duties and is not all-inclusive; other duties may be assigned as needed.

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items per policies and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers; maintains respectful communication.
• Partners with all employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and become firearms certified.
• May assist customers outside the building or retrieve products stored externally.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on personal performance. More details provided during the interview process.

Note:

The information in this description is not all-inclusive. Duties and responsibilities may change at any time. Arbitration agreement may be required upon offer.

Payrates will not be below applicable local minimum wage requirements.

* Earned Wage Access is offered by Net Spend; signup required; restrictions and fees apply.

** 401K program is available to employees 21 years of age or older.

*** Maximum base pay rate derives from experience and applicable skills.

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