Utility Bill Data Manager

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Seeking an experienced Utility Bill Data Manager responsible for managing, analyzing, and optimizing utility accounts across a diverse property portfolio. This role ensures accurate invoice processing, identifies cost‑saving opportunities, maintains data integrity, supports energy procurement initiatives, and coordinates utility account onboarding/offboarding with third‑party bill pay vendors.

• Process and validate utility invoices for accuracy of rates, consumption, and charges across electricity, gas, water, and waste accounts.
• Identify and resolve billing discrepancies, overcharges, and billing errors.
• Conduct post-audit reviews to verify pricing accuracy and contract compliance.
• Manage utility account setups, transfers, and closures.
• Ensure timely payment processing and maintain utility vendor relationships.

• Coordinate with bill pay vendors to establish new utility accounts for payment processing.
• Confirm mailing, email, and contact information required for invoice receipt.
• Validate account setup status and manage authorization documentation with utility providers.
• Coordinate account closures and ensure final invoices are received and paid.
• Manage utility type changes and meter updates to maintain accurate account records.

• Monitor daily status reports for disconnection notices and elevate issues immediately.
• Review and resolve billing exceptions and determine appropriate payment actions.
• Review weekly payment workflows to ensure invoices are approved and funded on time.
• Track payment status reports, including past‑due balances and potential late‑fee or disconnection risks.
• Review monthly late‑fee reports and incorporate findings into cost management reporting.
• Track budget balances monthly and support quarterly reforecasting efforts.
• Process refund checks and returned deposits from utility vendors and ensure proper documentation.

• Maintain comprehensive utility account databases, including account numbers, costs, and consumption data with at least 12 months of historical records.
• Incorporate new and closed accounts into utility budgets and forecasts.
• Generate reports on utility costs, consumption trends, and savings opportunities.
• Provide stakeholders with transparent utility performance reporting.
• Analyze utility bills to identify consumption anomalies, cost irregularities, and benchmarking opportunities across properties.

• Partner with sustainability, facilities, and finance teams to address utility-related inquiries.
• Support facility management teams with site and account setup requests.
• Identify opportunities for cost reduction and operational efficiencies.
• Support sustainability and energy conservation initiatives.
• Coordinate with utility vendors to resolve issues and support audits and regulatory compliance activities.

• Bachelor's degree in Finance, Business Administration, Energy Management, Sustainability, Engineering, or a related field.
• 5+ years of Utility Bill Data Management experience within large operations.
• Experience…