LTCR Regional Administrative Assistant II

LTCR Regional Administrative Assistant II

Be among the first 25 applicants.

Date:
Jan 6, 2026

Location:

AMARILLO, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for eligible full‑time employees, a defined benefit pension plan, generous time‑off benefits, and many opportunities for career advancement.

Explore more details on the Benefits of Working at HHSC page.

• Functional
  
  Title:
  
  LTCR Regional Administrative Assistant II
• Job Title:
  
  Administrative Assistant II
• Agency:
  Health & Human Services Comm
• Department:
  Rgn 01-Regulatory Services
• Posting Number: 12499
• Closing Date: 02/05/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Office and Administrative Support
• Salary Group: TEXAS-A-11
• Salary Range: $3,290.36 - $3,946.25 per month
• Pay Frequency:
  Monthly
• Shift: Day
• Telework:
  Eligible for Telework
• Travel:
  Up to 25%
• Regular/Temporary:
  Regular
• Full Time/Part Time:
  Full time
• FLSA Exempt/Non-Exempt:
  Nonexempt
• Job Location City: AMARILLO
• Job Location Address: 3501 W 45TH ST STE L

• Perform administrative duties including answering the telephone, referring callers, taking messages, and providing basic information.
• Enter data into state and federal automated reporting systems, conduct technical reviews of all reports in the computer tracking system, and determine appropriate disposition.
• Prepare, process, and distribute federal and state enforcement notification letters and reports as mandated.
• Monitor and review survey reports for all regulated and unlicensed facilities, finalize CMS certification and transmittals for enforcement actions and surveys, and prepare waiver letters.
• Prepare and distribute documents requested under the Freedom of Information Act and submit them to the state office.

• Maintain a regular and predictable work schedule.
• Maintain records, files, or logs, including filing, retrieving, or purging as appropriate.
• Prepare ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.
• Maintain the regional Survey Management System database.
• Communicate with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
• Perform technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.
• Ensure all documentation complies with state and federal requirements.
• Make corrections to ensure compliance.
• Process all state and federal enforcement actions within required time frames.
• Prepare technically accurate state and federal reports, notification letters, administrative penalty notifications, waiver letters, and the CMS Certification and Transmittal.
• Determine appropriate distribution for all actions to meet federal and state requirements.
• Enter critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public reporting processes.
• Submit all documentation requested through the Freedom of Information Act, including reviewing the file to determine location, copying appropriate documents, and distributing within required time frames.
• Other duties as assigned.

• Perform complex tasks related to Federal & State rules and standards while maintaining attention to detail.
• Quickly comprehend frequent technical changes.
• Learn and maintain knowledge of the Long‑Term Care Integrated computer system and regional Survey Management System.
• Read, understand, and apply program technical procedures for processing surveys, enforcement actions, and administrative penalties.
• Maintain a high level of confidentiality.
• Knowledge and experience with computers.
• Answer telephone calls, refer callers to appropriate staff, take messages, and…