Senior Executive Assistant

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of Big Commerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

The Senior Executive Assistant, Board Liaison serves as a trusted strategic partner to their assigned executives, with a specialized focus on supporting the Board of Directors. This role is much more than scheduling and logistics - it's about being the person your executives and board members rely on to keep things moving, anticipate what's coming, and make sure nothing falls through the cracks.

The ideal candidate is a calendar Tetris champion who finds the open slot nobody else sees, juggles competing priorities with ease, and uses sound judgment and discretion in all matters. They bring expert communication skills, strong executive presence, and the composure to lead with confidence, and are detail-oriented, proactive, and steady in a fast-paced environment. This role is part of our global Executive Assistant team and can be remote or based in Austin;

if based in Austin, this position requires being onsite at our coworking space at least once a week.

• Coordinates board meeting scheduling, agenda preparation, and advance distribution of materials in compliance with applicable bylaws and governance requirements.
• Assists with scheduling and logistics for ad hoc committee meetings and other Board and executive office needs, including investor relations activities such as earnings calls and conferences, working alongside the Investor Relations team.
• Processes board member expense reports in a timely and accurate manner, partnering with Accounts Payable on reconciliation and approvals.
• Supports expense reporting for assigned executives, as needed.
• Maintains strict confidentiality and discretion in all board-related matters and communications.
• Manages highly complex calendars across multiple time zones and lines of business.
• Gatekeeps access to executive time and office with professionalism and discretion.
• Partners with assigned executives to anticipate needs, set priorities, and handle sensitive matters with independent judgment, so executives stay prepared, informed, and focused on what matters most.
• Coordinates agendas for leadership team meetings and follows up on action items and scheduling needs, attending and taking notes as appropriate.
• Prepares executive-level materials and briefings and assists executives with drafting and editing communications, as needed.
• Researches, prioritizes, and follows up on incoming issues, including confidential matters.
• Determines the right response, referral, or course of action.
• Plans and coordinates internal and external meetings and events, including team offsites, working with Facilities, IT, and Finance on space, technical needs, vendors, catering, and budgets.
• Maintains organized filing systems for executive and board records, documents, and…