Sales & Estimating Coordinator

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The Sales Coordinator is the front line for FC Traffic Control’s inbound communications. You will review and triage all incoming emails, ensure prompt and professional follow‑up, and gather the technical and administrative details needed to prepare accurate estimates and quotes for traffic control services (lane closures, flagging, MOT plans, equipment rental, etc.). You’ll keep the sales pipeline organized, eliminate communication gaps, and help our estimators respond fast and win more bids.

• Email Intake & Follow‑Up
  • Monitor shared inboxes throughout the business day.
  • Triage messages by urgency, customer, scope, and due date; apply labels/tags and route as needed.
  • Acknowledge receipt within defined SLAs, schedule follow‑ups, and close the loop on all open threads.
  • Draft clear, professional replies; use/revise templates; and escalate technical questions to estimators or operations.
• Information Gathering for Estimates
  • Collect missing bid inputs such as project address, start date/duration, work hours, lane impacts, MOT plan requirements, special events, union/prevailing wage, insurance/COI, and any plans/specs.
  • Download and organize bid documents and verify version control.
  • Request vendor/sub quotes and track returns.
  • Confirm agency/municipal standards and permit needs.
• Sales Coordination & CRM Hygiene
  • Create and maintain opportunities in the CRM; update stages, values, close dates, and next steps.
  • Maintain a live bid calendar with due dates, site‑walks, RFI deadlines, and addenda.
  • Log calls/emails/meetings and attach documents to the correct opportunity/job number.
  • Prepare estimate kickoff packets.
• RFP/Bid Support
  • Parse RFPs for mandatory forms, submission portals, bonding/COI, and delivery instructions.
  • Draft RFIs and track responses/addenda; notify stakeholders of changes affecting pricing or scope.
  • Assemble proposal packages.
• Customer Experience
  • Be the primary point of contact for early‑stage inquiries; qualify leads and schedule estimator calls.
  • Provide basic product/service information.
  • Proactively follow up on sent quotes; capture feedback and reasons won/lost.
• Cross‑Functional Collaboration
  • Work with Estimating, Operations/Dispatch, and Accounting to ensure smooth handoff from quote to job.
  • Flag risks and propose mitigations.

• 2+ years in sales coordination, estimating support, project coordination, or customer service (construction, traffic control, utilities, roadway/civil, or related field preferred).
• Proven inbox management and follow‑up discipline.
• Strong business writing, phone etiquette, and note‑taking skills.
• Proficiency with Microsoft 365/Google Workspace and a CRM (Hub Spot, Salesforce, etc.).
• Ability to read basic plans/specs and extract bid‑relevant details (or willingness to learn quickly).
• Organized, deadline‑driven, and calm under shifting priorities.

• Familiarity with MUTCD/MOT, agency standards, and typical traffic control setups.
• Experience coordinating COIs, permits, or municipal submissions.
• Basic spreadsheet skills for takeoffs, quote comparisons, and pricing checks.

Outlook/Gmail, CRM (e.g., Hub Spot/Salesforce), Excel/Sheets, PDF tools, cloud storage (SharePoint/Drive), and FC Traffic Control internal templates.

• Health Coverage – Partially employer‑paid health benefits kick in after just 60 days.
• Paid Holidays – Take paid holidays to rest, recharge, or just enjoy the day.
• PTO Package – Earn paid time off to use when you need it most.
• 401(k) Plan – Available after 6 months.
• Travel & Entertainment Discounts – Exclusive deals for crew members.
• Room to Grow – Opportunity for reliable, hard‑working team members to grow with us.

Ready to hit the ground running? Join a crew that values safety, teamwork, and getting the job done right. Let’s keep things moving—together.

Entry level

Full‑time

• Management and Manufacturing
• Construction