Ownership Clerk
Job in
Amarillo, Potter County, Texas, 79161, USA
Listing for:
Potter-Randall Appraisal District
Full Time
position
Listed on 2026-01-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
-
Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
CUSTOMER SERVICE / OWNERSHIP CLERK GENERAL STATEMENT
The Appraisal District is an equal opportunity employer and does not consider race, color, creed, age, or sex in matters of employment. The masculine or feminine pronoun is used only for convenience, and either may be substituted for the other.
General Position Summary
The Customer Service / Ownership Clerk is selected by the Departmental Supervisors and works under direct supervision of Customer Service Supervisor. The Customer Service / Ownership Clerk is responsible for presenting a courteous and knowledgeable demeanor to all customers and serves as the point of first contact for customers. They will research and enter ownership changes due to deeds, probates or other documents.
Must be able to make logical decisions and take responsibility for those decisions.
Duties and Responsibilities
Maintain initial contact with the customer either on the phone, at the front counter or through correspondence by answering general questions.Responsible for the downloading/uploading and entering of deeds.Update all owner information as necessary from valid documentation.Print ownership, sales and homestead letters at the end of the day.Work from probates, wills or other documents to ascertain which properties were owned by the deceased and make ownership changes as necessary.Basic knowledge of exemptions is required to answer questions over the phone and at the front counter.Be able to utilize software system for necessary job functions.Be able to transfer calls or contact another employee within the office for more specific information.Take direct instructions from Departmental Supervisor or any person in management position.Be willing to aid other employees in the daily work that is necessary in the operation of the Appraisal District.Ability to work in a team environment.Enter address changes from returned mail.Requirements
Education and Experience Graduation from a standard high school or equivalent.
Desirable Knowledge, Abilities, and Skills
Must have an acceptable grade on five Skill Tests (Numerical, Alphabetical, Name Checking, Number Checking and Number Facility) administered by the Appraisal DistrictHave desire to be courteous and helpful to customers through good telephone skills.Have some knowledge of modern office practices.Be able to multi-task.Adaptability to change jobs and/or positions as situations dictate.#J-18808-Ljbffr
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