ML Engineer: VoIP Infra & LLM Platforms

Service Now is seeking a Staff Machine Learning Engineer - VoIP Infrastructure to design, develop, and operate scalable VoIP systems that power AI workloads.

You'll collaborate with Product, Engineering, and Infrastructure teams to ensure SIP/RTP based voice platforms perform reliably, scale, and integrate with LLMs, while advancing SRE practices and providing mentorship across telecom and AI engineering disciplines.

For the Staff ML Engineer:
VoIP Infra & LLM Platforms position at Service Now, we are reviewing applications now.

Full responsibilities and requirements are described in the listing above.

Learn more about the Staff ML Engineer:
VoIP Infra & LLM Platforms role in the description above.

We appreciate your interest in this position.

Join Service Now and contribute to our ongoing work.

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