Front Office Assistant

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High volume, well established outpatient physical therapy clinic in Amarillo is looking to hire a full‑time Front Office Assistant whose primary responsibilities include patient scheduling, patient intake, collecting payments, and answering phones. Excellent communication skills and customer service required.

• Assemble and process all patient information and clinical records for new and existing patients.
• Perform admission process with new patients.
• Answer incoming calls.
• Schedule new and existing patients for multiple physical therapists.
• Accurate documentation and data entry to ensure timely and correct billing.
• Adhere to the policies and procedures of the facility.
• Assume any other responsibilities assigned by the Business Office Manager or Director of Physical Therapy.
• Collect insurance co‑payments.
• Other duties as assigned.

• High school diploma or GED.
• One or more years of experience in a medical or healthcare office strongly preferred.
• Strong attention to detail and accuracy a must.
• Strong interpersonal skills with a focus on exceptional customer service required.
• Computer experience in Windows, spreadsheets, and word processing preferred.
• WebPT experience preferred.

• Entry level

• Full‑time

• Other

• Hospitals and Health Care

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