Front Office Assistant

High volume, well established outpatient physical therapy clinic in Amarillo is looking to hire a full time Front Office Assistants whose primary responsibilities include patient scheduling, patient intake, collecting payments, and answering phones. Excellent communication skills and customer service required.

• Assemble and process all patient information and clinical records on new and existing patients
• Perform admission process with new patients
• Answer incoming calls
• Schedule new and existing patients for multiple physical therapists
• Accurate documentation and data entry to ensure timely and correct billing
• Adhere to the established policies and procedures of the facility
• Assumes any other responsibilities that may be assigned by the Business Office Manager or Director of Physical Therapy
• Collect insurance co-payments
• Other duties as assigned

• Requires a high school diploma, or GED
• One or more years of experience in a medical or healthcare office strongly preferred
• Strong attention to detail and accuracy a must
• Strong interpersonal skills with a focus on exceptional customer service required
• Computer experience in windows, spreadsheets, and word processing preferred
• WebPT experience preferred