Sr Specialist - Patient Financial Counseling

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as wechange the future of health care.

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their bestwork. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with apositive culture that puts people first.

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required.

On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Performs specialized, complex work to assist in the organization and implementation of various projects and programs. Work is performed under supervision within established guidelines with performance based on overall results obtained.

• Reviews all patient referrals, and applicable work queues to identify uninsured or underinsured individuals and initiates communication to begin coordination of the eligibility application process.
• Assists patients in person and via phone/video conference in exploring and applying for Medicaid, financial assistance programs and other resources to help alleviate financial burdens associated with healthcare expenses.
• Documents financial counseling sessions, and other relevantactions and communication in the practice management system.
• Effectively communicates with patients to obtain and submit needed application documents. Follows up on submitted applications to ensure decisions are reached and communicated to patients andstaff.
• Verifies insurance coverage, and eligibility.
• Maintains working knowledge of all relevant state and federal program requirements; shares information with colleagues and supervisors. Develops and maintains proactive working relationships with Business Office, clinical departments, Social Work and HHSCstaff to coordinate financial processes.
• Other Job duties as assigned to meet the needs of the Business Office.

High school plus five years experience. Additional education may substitute for experience on a year for year basis.

• Patient financial counseling or Medicaid Navigator experience in a clinic or hospital setting preferred.

Cover Letter, Resume / CV

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being.

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