Program Manager- Data Center

PMO
- Program Manager

Location: North Texas. Can be Remote if able to commute to Wichita Falls, TX area
Department: PMO
Reports to: Sr. Director, Program Management

Role Summary

The Shermco team offers the opportunity to develop and utilize a broad skill set in commercial, industrial and utility electrical service industry. Shermco is an ideal fit for smart, motivated individuals with a desire to continuously learn and solve complex problems across multiple applications. We work closely with our customers to provide unique engineering solutions not offered by traditional consulting or field-service firms.

Program Managers on the Shermco team must be confident, self-motivated individuals who can clearly and consistently communicate with both internal and external team members and customers. Strong analytical and organizational skills are a must. Prior experience in the Data Center space is required for this role.

Shermco Industries is seeking a Program Manager
- Data Center

Project Ownership

• Understanding P&L for client projects
• Understand contracts requirements and scope of work
• Protect and improve project margins through disciplined execution
• Maintain accurate forecasting through project completion
• Develop and maintain 12-24 month strategic account plans aligned with customer capital programs and operational priorities.
• Maintain executive-level relationships with key stakeholders for National Accounts.
• Facilitate annual strategic planning sessions with customers and internal leadership.
• Align Shermco service capabilities with customer long-term infrastructure and reliability needs.

Cross Functional Program Coordination

• Coordinate execution across all Shermco organizations, branches and service groups.
• Lead recurring internal program coordination meetings.
• Resolve inter-branch operational conflicts and ensure consistent execution standards.
• Establish and maintain standardized reporting structures and communication cadence across participating branches.

Financial Management

• Monitor estimate-to-actual performance trends.
• Identify early indicators of margin erosion or project risk.
• Track change order capture rates and financial performance drivers.
• Lead quarterly financial performance reviews with executive leadership.

Contract & Scope Control

• Interpret and manage contract requirements
• Ensure scope clarity and enforce structured change management
• Lead RFI development and tracking
• Prevent unauthorized scope execution

Risk Management

• Develop and maintain formal project risk registers
• Maintain a Program Risk Register including safety risks, margin risks, capacity constraints, contractual risks, and reputational risks.
• Conduct monthly program risk reviews.
• Escalate material risks to executive leadership when appropriate
• Proactively mitigate safety, financial, schedule, and resource risks
• Escalate high-impact risks appropriately
• Lead contingency and recovery planning

Operational Governance

• Promote consistent operational standards across the program including safety compliance, estimating discipline, project controls, and documentation standards.
• Lead program-level lessons learned reviews to improve future execution.

Customer Relationship Management

• Serve as primary client interface
• Maintain quarterly executive touchpoints with strategic customers.
• Lead Executive Business Reviews (EBRs).
• Own resolution of escalated operational or service issues.
• Monitor customer satisfaction and service quality metrics Schedule Management
• Lead project update meetings and executive briefings
• Navigate conflict professionally while protecting Shermco’s interests
• Develop opportunities for repeat business

Sales, Growth and Execution

• Lead cross-functional teams including technicians, engineers, and subcontractors
• Conduct structured project…