Dairy Sanitation Quality Assurance Specialist

Dairy Sanitation Quality Assurance Specialist

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The purpose of the Dairy Sanitation Quality Assurance Specialist is to provide strong milk quality technical information to sales and service teams within MICRO as well as to external consultants and dairy customers. The goal is to utilize current and new technology from Micro along with new research in Teat Dips, Udder Health Management and improvements in Parlor Procedures, to monitor, evaluate, and ensure the highest quality of milk is being produced within the ability of the customer’s facility.

• Spend time at customer and potential customer locations monitoring and evaluating the parlor. Identify items to improve or replace to achieve the highest quality of milk.
• Provide the Dairy Sanitation Service team with audit results and a list of items to fix or replace. Assist as needed.
• Provide technical sales and support for dairy Sanitation Sales and Service teams. Give clear guidance to both sales and service team members on solutions and needs.
• Provide consultants with information regarding the value and technical benefits of the Micro Milk Quality management program, including:
  Pro Control Blender, Pro Control Parlor, Dairy Chemical Mixer, and other technologies as available.
• Establish contacts and build strong relationships with dairy consultants involved in influencing the use of Micro’s Milk Quality management program.
• Focus on the application of Micro’s Milk Quality to different milking procedures and detail opportunities and flexibilities of utilizing the technology to improve performance.
• Furnish customer/service team support for Milk Quality program implementation and continued performance.
• Coordinate comprehensive technical training and support for Micro employees and dairy customers.
• Interact with leadership, sales and operation teams to assist in reaching business growth goals.
• Work with dairy customers to implement new products and/or investigate uses for existing products within the Micro Milk Quality management program.
• Utilize experience in dairy sanitation to assist Dairy Sanitation Service Team and dairy customers in the use of Micro’s Sanitation products.
• Present technical information to sales & operation teams to increase company knowledge of opportunities in dairies.
• Troubleshoot issues with Milk Quality at the customer’s location.
• Deliver information to the Leadership team on any new opportunities for Dairy Sanitation use in dairies.
• Provide knowledge/training for PDSR team on similarities/differences of various Dairy Sanitation products.
• Develop and oversee training programs and technical presentations for Dairy Sanitation Service and Sales teams, dairy customers, consultants and internal teams.
• Educate PDSR team on Dairy Sanitation product use by detailing their application and the resulting value for the customer.
• Work closely with the Dairy Sanitation Service and Dairy Install teams to identify, evaluate, and implement new Dairy Sanitation products for dairy customers.
• Educate dairy PDSR/OSR teams on basic dairy sanitation concepts.
• Develop and monitor dairy-specific KPI’s for the evaluation and improvement of technologies and programs.

• A minimum of 5 years' experience in Dairy Sanitation/Milk Quality specifically in the dairy industry.

• Associates degree preferred

• Strong communication skills.
• Experience needed to assess milking equipment systems at the dairy.
• Ability to organize/train/communicate a team approach to understanding goals and execute on plan.
• Broad knowledge of Dairy Sanitation products for dairies and a strong understanding of Milk Quality troubleshooting.
• Proven sales experience in the dairy industry.
• Bilingual a plus, but not mandatory.
• Travel will be required approximately 60% of the time, primarily around Texas, Kansas, Colorado and eventually Minnesota.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental,…