Relief Customer Service Representative Driver

Relief Customer Service Representative Driver – Vestis Corporation

Location:

Amarillo, TX

Employment Type:

Full-time | Seniority level:
Entry level | Job function:
Other | Industries:
Facilities Services

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief CSR must balance exceptional customer service with meeting and exceeding individual sales growth goals. As an advocate for the organization, Relief CSRs strive to generate goodwill and loyalty while performing their work in a professional manner at all times.

• Safely operate a company step van in designated area to provide products and service to a variety of clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery of product.
• Loads/unloads product per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information and make corrections as needed.
• Meet sales goals and promote overall route growth to enhance profitability.
• Develop leads/prospects, call prospective customers to solicit business, prepare service agreements, and install new accounts.
• Assist the sales organization with the procurement of additional new business.
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers.
• Monitor customer feedback and handle customer issues in a prompt and courteous manner.
• Take responsibility for personal safety and watch out for the safety of others.
• Perform other duties as required or assigned which are reasonably within the scope of activities enumerated above.

• Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record.
• Customer service experience with a wide variety of consistent customer contact.
• Strong math and basic computer skills.
• Demonstrated experience selling services/products and generating new business (preferred).
• Excellent customer service and verbal communication skills (required).
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
• Fast‑paced environment sometimes requiring irregular and long hours.
• Physical requirements:
  
  must be able to routinely lift 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.

• High school degree or equivalent.
• Valid Driver’s License.

Referrals increase your chances of interviewing at Vestis Corporation by 2x.