×
Register Here to Apply for Jobs or Post Jobs. X

Receptionist - Lakes Medical Group

Job in Ambleside, Cumbria County, LA22, England, UK
Listing for: Cumbria Health
Part Time position
Listed on 2026-02-28
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Receptionist - Central Lakes Medical Group

Receptionist - Central Lakes Medical Group

We re looking for a part-time Receptionist to join our friendly team at Central Lakes Medical Group.

As the first point of contact for patients, you will be responsible for providing excellent customer service, managing appointments, and ensuring the smooth operation of the reception area.

Responsibilities
  • Act as the primary point of contact for patients, both in person and over the phone
  • Handle patient queries and concerns in a professional and courteous manner
  • Manage appointments and scheduling, ensuring efficient use of resources
  • Complete a range of administrative tasks to support the team
  • Communicate patient information with clinical staff as required
  • Maintain a clean and welcoming reception area, ensuring a positive patient experience
  • Contribute to the efficient running of the reception area, ensuring high standards of service delivery
  • This is a part-time role, totalling 12 hours per week. The role involves working the following shifts:

  • Thursday: 14:30 - 18:30
  • Friday: 14:30 - 18:30
  • You will be based primarily at Ambleside Health Centre, with occasional requirements to work at Hawkshead Medical Practice.

    Interview date: TBC

    When applying for this role, please include your mobile number on your application so we can contact you if needed. Please also check your spam or junk folder regularly as emails from us may occasionally be filtered there.

    Please note that we are unable to offer an Employer Sponsored Visa for this role.

    Main duties of the job

    The post holder will be responsible for the efficient running of the reception area at Central Lakes Medical Group. This includes general administration, data entry, equipment checks and liaison with multi-disciplinary teams.

    All staff are expected to work to Cumbria Health Values:

    • Clinically focused - Our patients are at the heart of all we do
    • Responsive - We listen and respond together
    • One Team - Working together through strong partnerships
    • Growth & Sustainability - With our strong roots we will continue to thrive and grow
    • Communities - Connecting with communities to meet local needs
    • High Standards - We strive for excellence in all that we do.
    About us

    Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

    We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

    Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be through training or social events.

    Listen to your heart. Have the work life balance you d love.

    Job responsibilities

    This list of duties and responsibilities represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

  • Be the first point of contact for patients arriving at the health centre.
  • Process confidential patient information to pass to clinicians.
  • Open up the premises at the start of the day, set the alarm to day function, including checking the heating/air conditioning and panic alarms and make all necessary preparation to receive patients.
  • Contact patients with appointment times.
  • Keep a watchful eye on patients waiting to be seen and, in the case of worsening symptoms, alert a relevant professional.
  • Alert emergency services in the event of an emergency and/or gain help from within the department.
  • Gain an understanding of coordinating workload to capacity.
  • Carry out equipment checks and report issues to the Practice Manager
  • To work…
  • Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
    To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
     
     
     
    Search for further Jobs Here:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Location
    Increase/decrease your Search Radius (miles)

    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary