More jobs:
Guest Services Agent and Night Audit
Job in
Ambridge, Beaver County, Pennsylvania, 15003, USA
Listed on 2026-01-12
Listing for:
Abigail Investors
Full Time
position Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services
Job Description & How to Apply Below
Benefits
- 401(k)
- Employee discounts
- Training & development
The Cobblestone Inn & Suites in Ambridge, Pennsylvania, is seeking a Guest Services Agent with front desk experience, an exceptional record of service, an impeccable attendance record, and an accommodating disposition to become a part of our exceptional, award‑winning team! You will be required, but not limited to, the following:
Responsibilities- Greet and register arriving guests
- Make & Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from guests and make change
- Keep detailed records of shift happenings.
- Communicate pertinent guest information to designated departments
- Wash, Dry, and Fold Linens.
- Fix maintenance issues that might arise.
- Serve and Tend Bar. Experience is a plus.
- Cleaning all areas of the hotel, including rooms.
- And handle whatever else that might arise.
- Previous experience in hotel customer service, front desk service is a plus.
- Ability to build rapport with guests.
- Strong organizational skills.
- Ability to follow rules and procedures without supervision.
- Excellent written and verbal communication skills
- Computer Literate
- Able to stand and walk for eight hours or more.
- Able to traverse steps multiple times during shift.
- Able to lift up to 20 lbs correctly and without assistance.
- Open availability is a plus.
- Nights, weekends, and holidays are required.
- Proven attendance record.
- Reliable form of transportation. (Public transportation in this area is not dependable)
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