Customer Service Gaming Associate

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Fall Into a New Career with Knighted! 🍂 Bring your passion! We’ll teach the skills.

We’re hiring Gaming Associates at Knighted, and we’re looking for people who are great with numbers and thrive in a fast‑paced, exciting environment. This isn’t just a job; it’s an opportunity to build real‑world skills and start a long‑term career with a company that invests in its people. As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, including tasks such as handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity.

You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

• Collaborate with casino personnel and dealers
• Handle casino chips and verify game fairness and accuracy
• Promptly report any suspicious activity
• Foster exceptional customer service and maintain a positive, professional environment for guests and colleagues

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast‑paced, high‑pressure environments

• Comprehensive Paid Training:
  No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands‑on learning and a clear understanding of the job.
• Pay Raises:
  With each new game mastered and skill honed through training, you’re opening the door to increased compensation and continuous learning.
• Robust Benefits: 401(k), student loan assistance, fully‑covered health insurance, vision and dental plans, and paid time off.
• Employee Perks:
  Team activities, ability to work on multiple games, and opportunities for growth.
• Community Engagement:
  Participate in the Knighted Neighbors program and volunteer at local events to support meaningful causes.
• Low Physical Demand:
  This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required.
• Career Advancement:
  Progress into leadership roles; many of our current leaders started as Gaming Associates.

• Initial Interview – 30 Minutes
• Final Interview – 30‑45 Minutes
• Orientation – 3‑4 Hours

American Canyon, CA

$21 – $23 per hour (Additional $2/hour for late‑night shifts)

4 days, 10 hours. Full‑time only, be ready to work late hours. Weekend availability required.

Monday – Friday, 12 pm – 8 pm

Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Find out more about the Fair Chance Act by visiting

By submitting your application you acknowledge and confirm that you have received, read and understand Knighted’s Job Applicant Privacy Notice and hereby authorize and consent to the Company’s use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.