Service Appointment & Customer Care Specialist
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Doug Smith Auto in American Fork, UT is seeking a Service BDC Agent to act as the central communication hub for our Service Department. You will manage inbound and outbound calls, texts, and live website chats, and schedule service appointments to keep our workshop running smoothly.
You should be a people person with strong communication, reliability, and basic tech skills. Requires a high school diploma, 18+, valid driver’s license, and willingness to work full-time including Saturdays.
We are seeking a motivated Service Appointment & Customer Care Specialist to join Doug Smith Dealerships in American Fork, UT, United States.
We appreciate your interest in this position.
Join Doug Smith Dealerships and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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