Quality Technician

Quality Assurance Associate – TCI Group

Location:

737 E 1180 S, American Fork, UT 84003 (On-site)

Schedule:

Monday - Thursday 6 PM - 6 AM

Hourly: $20.00 – $23.00/hr

Job Type: Full-time

The Quality Assurance Associate will inspect, test, review, investigate, verify, and streamline QA/QC processes across Production, Manufacturing, Packaging, and other quality‑related areas. The role ensures all products and materials meet specifications, compliance, and regulatory standards, supports batch record reviews, and creates, revises, and trains on SOPs. The associate records, handles, and reports any quality‑related issues in Production to the Quality Assurance Supervisor.

• Responsible for all QA/QC activities in Production and related areas.
• Enforce GMP/GDP and ensure SOP compliance.
• Review M /batch records and perform quality inspections as outlined in product specifications.
• Perform cleaning verification and swab testing on production equipment.
• Review, verify, approve, and release raw materials, in‑process blends, and finished product shipping.
• Prepare and send testing and retention samples for third‑party testing and monitor CoA status.
• Perform in‑house QC testing as assigned.
• Oversee quarantine, QA Hold, and retention sample storage.
• Assist the QA Supervisor in creating, reviewing, and updating SOPs, forms, and other controlled documents.
• Coordinate and deliver cGMP/cGDP and new/updated SOP training to new hires and other departments.
• Provide quality support to production to maintain seamless batch record paperwork.
• Record daily scale checks, calibration, room/equipment cleaning, sanitation, temperature & humidity monitoring, and other inspections in appropriate logbooks.
• Assist in internal audits and external FDA, NSF, SQF regulatory and vendor audits.
• Assist in CAPA, NC, rework, and procedure deviation investigations.

• Good oral and written communication, detail‑oriented, and interpersonal skills.
• Ability to work independently and as part of a team.
• Multi‑tasking ability across multiple production lines in a fast‑paced environment.
• Willingness to perform additional duties and projects as assigned.
• Strong knowledge of GMP/GDP in QA/QC.
• Bilingual (Spanish) preferred.
• Experience with SAP systems preferred.

• 1+ year of Document Control experience.
• 1+ year of cGMP/cGDP experience in QA/QC.
• Experience in dietary supplement/nutraceutical products.
• Proficiency in Microsoft Office (Word, Excel) and Google Docs.

• High school diploma required.
• Associate or Bachelor’s degree preferred.

Join us and help ensure the quality of every product we deliver. Referrals increase your chances of interviewing by 2 ×.

© 2025 TCI Group – equal opportunity employer.