Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Job Title:

Administrator

Trust

Location:

Buckinghamshire Healthcare NHS Trust

Location:

Amersham Hospital , HP7 0JD

Hours:

18.75 hours per week

Working Pattern:
Monday
- Friday 8AM- 4PM or 9AM - 5pm

Duration: ASAP until 31st of March, 2027

Main

Job Purpose:

* To provide administrative support to the Community and Rehabilitation care group services.

* To provide an excellent service to patients, their relatives and carers.

* To work as part of a Patient Administration Service and provide cross-cover for other staff across the Service to ensure a consistent and effective administration service is always maintained.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

MAIN TASKS - PRINCIPAL DUTIES AND RESPONSIBILITES:

* To complete administration tasks and input information on to electronic record systems following trust guidelines.

* To support the referral process so that referrals are responded to in a timely manner

* To liaise with the clinical teams to support the delivery of services across Buckinghamshire.

* To provide admin support across services in the Administration Hub as required.

* To provide cover for the clinic reception desk greeting children, young people and their families and dealing with queries.

* To undertake any other appropriate duties as directed by the service.

COMMUNICATION

* To liaise with colleagues and other agencies verbally, virtually and by email.

* To answer the telephone and deal with any queries in a professional manner, as agreed by the service.

* To respond to email queries in a professional manner, as agreed by the service.

RESPONSIBILITY FOR RESOURCES

* Manage own time effectively to include planning of workload in collaboration with other team members.

* Take responsibility to minimise incurred expenditure e.g. telephone calls, use of stationery etc.

* Ensure cleanliness and maintenance of any equipment, and care with any furniture and premises used.

ORGANISATIONAL RESPONSIBILITIES

* To type reports, letters and emails which may include sensitive information.

* To ensure referrals are managed appropriately.

* To file reports/ correspondence etc.

* To scan and upload documents

* To photocopy documents as required.

* To deal with incoming and outgoing mail/ emails

* To take and type minutes of meetings as required.

* To archive records as necessary.

* To collate information when working on audits

You’ll have the following skills/experience:

Experience of working within the NHS/GP Practice

Experience of working with confidential/sensitive issues

Previous clerical/ administration experience

Experience of working with database/ computer programs

Experience of working as a member of team

Skills, Abilities & Knowledge:

Excellent organisational skills and ability to plan own workload.

Attention to detail

Excellent clear, concise verbal and written communication skills

Flexible working attitude

Ability to work under pressure and deal with difficult/sensitive situations

Knowledge and understanding of safeguarding and data protection

System Knowledge:

Microsoft (All departments requested this)

Evolve

Careflow

Rio

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied…