Shop Supervisor

Wenzel’s the Bakers Shop Supervisor role

Wenzel's was established in 1975 and has since become a favourite for locals in the North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding by opening more retail stores. We are looking for exciting new talent with a passion for food and customer service to join our team as a Shop Supervisor.

• Free meal provided every shift and 50% off all other food.
• Enrollment to company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• Day off for your birthday – paid day off in addition to your holiday entitlement.
• Staff incentives including competitions and bonus schemes.
• Excellent training, including apprenticeship opportunities and lots of career progression and development programmes.
• Free employee benefit scheme offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas and travel.
• A Wellbeing Centre, helping to create a happier and healthier lifestyle, and a 24/7 helpline offering free confidential advice and support.

We offer a rate of £12.71 per hour and a working week of 30 hours over 5 days a week, Monday to Sunday. Although our shops open early and have set shifts, we are open to discussing flexible working hours to accommodate you where possible.

As a Supervisor you will work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with Wenzel’s Company standards, whilst providing excellent customer service and selling high‑quality fresh food. You will be trained to Wenzel’s standards and be eligible for future progression.

A supervisor will assist the Shop Manager with the day‑to‑day running of the store and supervising the team, ensuring growth of the business through increasing sales, controlling costs and delivering profit, while also developing and leading the shop team to build a loyal customer base.

• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assist with the management of branch stock and produce.
• Maintain shop displays.
• Have excellent knowledge and understanding of products.
• Prepare food in line with the specification.
• Control food and produce quality.
• Maintain the highest level of hygiene, cleanliness and food safety standards.
• Work efficiently within a team.
• Handle cash and operate the till.
• Open or close the shop when required.
• Run shifts at various times during the week.
• Drive sales and minimise wastage.
• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production is advantageous but not essential as full ongoing training will be provided.

If you feel you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the steps as required.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.