Administrative Assistant

Part-time to start (est. 20 hours per week), with possibility for full-time as desired by employee and company. Location Ames Iowa.

We are looking for a proactive and detail-oriented Administrative Assistant to join our team in the construction/home services industry. We are a fast-growing company with the highest five-star Google rating among Central Iowa fence contractors. This position plays a critical role in supporting operations, customer relations, sales, marketing, and vendor coordination. The ideal candidate will be highly organized, tech-savvy, and enjoy balancing office responsibilities with some light field tasks like dropping off care packages to partners.

Our Values:

• Respect for people (and pets)
• Hard work, meaningful work and teamwork
• Sense of humor and fun
• Safety

Customer Care & Communication:

• Send thank-you notes and follow-up communications to customers and referral partners.
• Weekly communication with active customers for updates and to answer questions.
• Invite customers to participate in referral programs.
• Plan and track employee birthday celebrations; purchase Amazon gift cards. Plan other special events.
• Assist the sales team in tracking leads and moving them through the sales funnel.
• Help create and implement marketing strategies and campaigns.
• Coordinate and post content for social media platforms.
• Deliver care packages to realtors, home builders, and other referral sources.
• Track effectiveness of outreach and referral incentives.

Operations & Project Support:

• Help operations team with ordering materials and tools.
• Project management duties such as ordering utility locates, managing homeowners association approvals, and coordinating warranty work.
• Manage and update subcontractor insurance certificates.
• Coordinate with subcontractors, vendors, and internal teams as needed.

Administrative Support:

• Handle phone calls, emails, and general correspondence professionally.
• Assist with annual licensing renewals and compliance documentation.
• Track vehicle maintenance schedules and coordinate service.

Qualifications:

• High school diploma or equivalent required; associate’s degree or higher preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office, Google Workspace, and social media platforms.
• Highly organized with excellent attention to detail.
• Ability to manage multiple tasks and deadlines.
• Must have a valid driver’s license and reliable transportation (for local deliveries and errands).

Bonus Skills (Preferred, Not Required):

• Competitive and skilled in athletics and/or fitness.
• Marketing or social media management experience.
• Competitive salary based on experience.
• Fun and supportive team culture.
• Occasional fieldwork and flexible tasks.
• Opportunities for growth and learning, including possible long-term career in a full-time role.