Energy Support Coordinator - FS - Ames, IA

PURPOSE AND SUMMARY STATEMENT

Provide Energy administrative support for various accounting functions to help ensure timely and accurate information for the Energy Department.

ESSENTIAL JOB FUNCTIONS

Work closely with Energy Salesmen to assist with entry of customer bookings, sales transactions, tank rentals, and leak checks performed.

Prepare accurate invoices for propane and fuel deliveries as well as service work in a timely manner to ensure accurate receivables.

Assist with placing orders, pricing, and billing in E-supply, Agvance and Esys for the Energy Department.

Prepare proper documentation and recordkeeping in the Tank Spotter database.

Update and maintain accurate information in Esys database as well as Agvance accounting system including pricing and reporting.

Ability to learn and utilize accounting software and adapt to ongoing changes that increase operational efficiencies.

Apply customer payments on account in a timely and accurate manner.

Provides quality customer service to walk in customers as well as on the phone.

Performs general office duties such as, opening, sorting, and distributing mail. Operates office machines, such as photocopiers, scanners, and computer systems.

Complies with administrative policies, procedures, safety rules, and governmental regulations

OTHER JOB FUNCTIONS

Ensure cleanliness of office space.

Assist with various Energy projects as needed, that require attention to detail.

Supports all managers/salespeople with Energy activities.

Utilizes organization, time management and problem-solving skills to perform work efficiently and effectively.

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires an Associate’s degree (A.A.), or the equivalent thereof, and 1 – 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills, customer service, and ability to multi-task.

Proficient in Microsoft Office (Excel, Outlook, Teams, Word)

Demonstrate essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have and maintain a valid driver’s license and satisfactory driving record.

May be required to work extended hours beyond those considered “normal” to meet seasonal demands.

Work is conducted mainly in a typical office environment, with slight exposure to other warehousing or storage facilities with generally satisfactory conditions, sometimes in a noisy, open area while interacting with team members and serving customer’s needs.

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.