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Automotive Receptionist

Job in Ames, Story County, Iowa, 50011, USA
Listing for: Lithia & Driveway
Full Time position
Listed on 2026-10-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below
Dealership:

L0191 Lithia Nissan of Ames Lithia Nissan of Ames Hiring:
Receptionist Pay: $17.00 per hour

Schedule:

Monday-Friday 8AM to 5

PM

Reports to:

Sales Manager and General Manager Onsite in Ames, Iowa Why Join Our Team At Lithia Nissan of Ames, you'll join a team that takes pride in providing knowledgeable service and creating positive experiences for every customer. Our team is recognized by local customers for being efficient, and helpful, with recent reviews highlighting service, and genuine customer care.

Our employees describe the environment as productive, fun, and supportive, with great people and a low-stress team atmosphere. As part of the Lithia & Driveway family, you'll have opportunities to grow your career while working alongside people who take pride in what they do.

If you're looking for a team where your work matters, your contributions are valued, and customer service comes first, Lithia Nissan of Ames is ready to welcome you.

What You'll DoGreet customers and visitors in a warm manner

Answer incoming phone calls promptly, transferring calls efficiently

Respond to voicemails and job leads in a timely manner

Take clear, accurate messages and relay them to the appropriate team member

Keep the reception area organized and welcoming

Maintain accurate records of vehicles arriving and departing the facility

Scanning and other supportive administrative tasks

Support the team with other duties as needed

What You'll Bring1+ years of experience in customer service, reception, hospitality, automotive, or a related customer-facing role.

Excellent customer service skills and a commitment to creating positive customer experiences.

Professional telephone skills and confidence handling a high volume of inbound calls.

Total Rewards We offer a comprehensive benefits package designed to support you and your family, including:

Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTOShort and Long-Term Disability Paid Life Insurance
401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site hiadriveway.com About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and Green Cars.

We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.
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