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Technical Customer Service Specialist - Bike & Vehicle Tech

Job in Ames, Story County, Iowa, 50201, USA
Listing for: Fox Factory
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

FOX Factory designs, engineers, manufactures and markets performance-defining products for a global customer base. We seek a technical focus on customer service to resolve after-sales requests, warranties and service needs, leveraging ERP systems and related tools.

You will work within a dynamic service team, ensuring clear communication, accurate order processing, and rigorous adherence to policies and quality standards while contributing to an excellent customer experience.

This role, Technical Customer Service Specialist
- Bike & Vehicle Tech at Fox Factory, could be your next move.

Join us at Fox Factory as our next Technical Customer Service Specialist
- Bike & Vehicle Tech in Nevada, IA, United States.

We are currently recruiting a Technical Customer Service Specialist
- Bike & Vehicle Tech for our team in Nevada, IA, United States.

This is an excellent position to take on the Technical Customer Service Specialist
- Bike & Vehicle Tech role at Fox Factory.

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