Event Parking Supervisor Outdoor

Reporting to the Parking Manager , theParking Supervisorwill manage day-to-day event parking, transportation at Venue, Iowa State University.

• Maintain core values while working on property.
• Inspect parking lots several times throughoutday.
• Ensure safe and efficient traffic patterns for allguests.
• Assistmanagerwith event day operations ofparkinglotsand trafficflow.
• Assist Manager with traffic management program.
• Ensure event day checklists are followed & completedforentiretyofevent.
• Ensure campus is set up and lotsareready forevent.
• Report traffic incidents in lots to manager.
• Perform traffic material/supply inventory along with our parkingoperations.
• Assist Managerby gathering information to respond to guest inquires andinvestigatecomplaints/concerns.
• Assisting with the continuous evaluation and adjustment pedestrian and vehicle way finding signage program.
• Overseeing Ambassadors in assigned sections during events.
• Answering customer questions and solving any parking issues that arise throughout the event.

• High school education or equivalent.
• Must have one (1) yearpreviousexperience.
• Previous supervisory experience preferred.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, earlymorningsand late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.
• Previous experience in event operations or parking operations is preferred, but not required.
• Must be able to legallyoperatevehicles.

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