Parking Ambassador State

TheParking Ambassadoris generally responsible for the successful Iowa State University guest parking experience, including processing cashless transactions , and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Iowa State University .

• Matchguestparking passandprovidereal-time guidance to parking location.
• Process cashless guest payments.
• Direct vehiclesoncampus roadways and through parking lotsand toparking stalls .
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer servicebyassistingguestsand employees promptly and in a friendly manner.
• May perform other duties to ensure productiveparkingoperationsincluding movingequipmentincluding traffic cones, barrels, delineators, movablesignageand barricades to ensure efficient operations.
• Followandcomply with safety regulations and standards .
• Providebasicparking lot upkeep , including sweeping and light litter removal .
• Perform other duties as needed to ensure productive operations, quality service,and customer satisfaction .

• High school education or equivalent.
• Basic arithmetic skills.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, earlymorningsand late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

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