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Customer Care & Data Support Leader

Job in Ames, Story County, Iowa, 50011, USA
Listing for: Bound
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR

Job Description & How to Apply Below

Bound, a fast-growing education technology company in Ames, IA, is seeking a Customer Care Manager to unite our Customer Support and Data Support teams under one leadership. You will coach, schedule, and optimize day-to-day operations, ensuring timely, high-quality responses and accurate data delivery to schools and administrators.

You'll partner with the Director of Customer Experience on process improvements, scale the support organization, and build a culture of accountability, empathy, and

We are currently recruiting a Customer Care & Data Support Leader for our team in Ames, IA, United States.

This posting is for the Customer Care & Data Support Leader role at Bound, based in Ames, IA, United States.

We are looking to fill the Customer Care & Data Support Leader position at Bound in Ames, IA, United States.

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