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Customer Care & Support Specialist

Job in Ames, Story County, Iowa, 50010, USA
Listing for: Unifiedtherapy
Full Time position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR

Job Description & How to Apply Below

Unifiedtherapy in Iowa seeks a Customer Service Associate to handle incoming calls, determine inquiry nature, and resolve questions, issues, problems, and complaints with professionalism.

You will document each interaction in customer records, use company resources to propose solutions, de-escalate frustrated customers, and maintain calm, professional communication to de-escalate upset customers, ensuring accurate records and customer satisfaction.

For the Customer Care & Support Specialist position at Unifiedtherapy, we are reviewing applications now.

Learn more about the Customer Care & Support Specialist role in the description above.

We appreciate your interest in this position.

Join Unifiedtherapy and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Care & Support Specialist role at Unifiedtherapy, based in IA, United States.

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