Assistant Dean of Students Student Support

Assistant Dean of Students for Student Support

Professional & Scientific

Bachelor's degree and 7 years of related experience

Summary of

Duties and Responsibilities:

Interested in making a meaningful impact on the lives of students by helping them navigate challenges and achieve success throughout their college journey? Looking for a leadership role where you can balance strategic planning, relationship building, crisis response, and student support?

If so, the Dean of Students Office (DSO) with Iowa State University is seeking applicants for an Assistant Dean of Students for Student Support! This individual will provide leadership for the Office of Student Assistance, Parent and Family Programs, Off-Campus Student Support Program, and the Sloss House operations. This position will be classified as an Assistant Dean of Students.

• Provide leadership and oversight for student assistance, care/case management, parent and family programming, off-campus student support, and other student support services.
• Manage complex student support cases and coordinate interventions for students experiencing academic, personal, behavioral, or crisis-related challenges.
• Supervise, mentor, and evaluate professional staff and student employees.
• Lead student case review and support processes to promote student success and well-being.
• Coordinate responses to critical student situations and provide guidance on crisis intervention and case management practices.
• Collaborate with faculty, staff, administrators, and campus partners to address student concerns and connect students with appropriate resources.
• Develop, implement, and assess programs, services, and initiatives that support student retention, success, and well-being.
• Establish goals, priorities, and operational plans aligned with departmental and institutional objectives.
• Manage departmental budgets, resources, and operational activities.
• Build and maintain strong partnerships with campus and community stakeholders to enhance student support efforts.
• Oversee physical space of Sloss House.
• Provide consultation, training, and educational outreach related to student well-being, care strategies, and student support resources.
• Analyze data and assessment results to identify trends, evaluate effectiveness, and drive continuous improvement.
• Serve on university committees, task forces, and leadership groups, representing the Dean of Students Office.
• Interpret and apply policies, procedures, and best practices to support effective student case management, well-being, and success.
• Contribute to strategic planning efforts and support departmental and institutional priorities.

The ideal candidate is a trusted relationship builder with strong leadership skills and a genuine commitment to student well-being. They will be comfortable balancing strategic thinking with hands-on support while fostering partnerships that strengthen the student experience.

• Master's degree in Student Affairs, Higher Education Administration, Counseling, Psychology, Social Work, or a related field.
• Experience working in a higher education environment supporting student success, well-being, retention, or student affairs initiatives; experience supporting non-residential, off-campus, or commuter student populations is a plus.
• Experience supervising, mentoring, and developing professional staff.
• Experience providing case management, care coordination, or crisis intervention; preferably in a college or university setting.
• Experience developing, implementing, and assessing programs, services, or initiatives that support student retention, success, and well-being.

The Dean of Students Office's primary goal is to empower every Cyclone to thrive at Iowa State University. Whether through our academic enrichment initiatives, programs designed to help all students experience a sense of community and belonging, or support resources we provide to help students navigate challenges that sometimes arise during their college journey, we seek to help students experience success in every aspect of their college experience.

We also serve as a resource and partner with other campus departments, recognizing that students benefit from a collaborative network of resources. To learn more, please visit DSO.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.…