Patient Representative

Join to apply for the PATIENT REPRESENTATIVE role at Wolfe Eye Clinic.

At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a full-time Patient Representative based in our Ames clinic.

• Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.
• Patient registration and dismissal.
• Answering telephone calls in a clear professional manner.
• Making, canceling, and rescheduling patient appointments.
• Gathering, verifying, and entering demographic and insurance information.
• Collecting payments and issuing receipts.
• Opening and/or closing the clinic according to scheduled rotation.
• Maintaining patient records according to HIPAA guidelines.
• Effectively interacting with co‑workers, physicians, and patients.
• Performing other duties as needed.

• Ability to demonstrate strong patient service skills.
• Ability to effectively enter information into a variety of computer programs.
• Ability to portray a professional attitude and appearance.
• Ability to demonstrate strong verbal and written communication skills.
• Ability to thrive in a fast‑paced environment.

• Previous experience in a medical office.
• Previous experience with an electronic medical record or medical office software.

If you are interested in being part of a quality‑driven organization while receiving a competitive wage, daytime work hours, M‑F work schedule and benefits (health and dental, 401k, paid‑time off, etc.), please apply.

Must be able to work full time, M‑F clinic hours.

EOE