Precision Ag Support Representative

Ag Leader was born from a passion and determination to transform agriculture forever. In 1992, Ag Leader changed the industry by bringing real-time yield data to farmers’ fingertips. Today, more than 25 years later, Ag Leaderhas become a global team providing year-round solutions to meet the needs of production agriculture. We are improving the lives of farmers around the world by helping them plan, plant, apply, and harvest more efficiently and profitably.

And we aren’t slowing down. Ready to use your talent to implement change? Join our team of innovators continuing to revolutionize agriculture.

Join a team of technical experts committed to providing exceptional customer-service. This position will challenge the individual to think critically while being trained on installation, operation and troubleshooting of planter systems, rate controllers, yield monitors, mapping software, GPS, guidance, and steering systems.

Through collaboration with team members, you will provide guidance, technical support, and resources to customers using problem-solving skills and excellent communication. There will be opportunities to participate in customer training, field events, and industry trade shows. Your work will have a direct impact on farming operations across the world and contribute to advancement of current and future products. This role is based inAmes, IA but a hybrid schedule may be considered.

Candidate must be able to reliably commute to Ames, IA when required.

Be able to
effectively communicate
with customers, co-workers and direct Supervisor

Demonstrate ability to accurately and proficiently
handle problem-solving situations
in a fast-paced environment

Excel in working independently and in a team environment

Have
strong organizational skills
and ability to maintain attention to detail

Provide outstanding technical support and customer service for customers via telephone or email

Gain expert knowledge through study, support and training on Ag Leader products

Process orders and document product and customer information

Provide input for continual improvement and development in a team environment

Assist Support Specialists with review of technical documents and presentations

Other duties as assigned

Two-year degree in related Agricultural or technical field or equivalent work experience

Experience using a computer system to perform daily tasks

Understanding of basic electronic, mechanical and hydraulic systems

Ability to follow written and verbal instructions, and effectively communicate any problems encountered in dailywork

Background in production agriculture preferred with aptitude for hardware and software technical systems

Previous customer service or in-field support experience preferred

Ag Leader is a drug-free work environment. All offers for employment are contingent upon a pre-employment drug screen and background check.