Area Leader

Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you’ll manage a team of 15 to 40 part-time Service Valets across 20 to 40 multifamily communities—ensuring our service runs smoothly, safely, and on time. This is a great opportunity for someone with supervisory experience who enjoys solving problems, using data to drive decisions and keeping operations on track.

• Pay Range: $21.50 - $23.00 per hour
• Company Vehicle: provided by the company
• Work Schedule:
  
  Sunday – Thursday from 6:00 PM – 12:30 AM core hours, plus two flexible hours to complete your 8‑hour shift. (Schedule may vary based on business needs.)
• Work Environment: 70% field‑based / 30% remote administrative
• First‑week onboarding requires availability during both daytime and evening hours, including online training, onboarding activities, and peer field training. Specific hours will be communicated by your manager.

• Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services.
• Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards.
• Manage schedules, approve timecards, and ensure your team stays on track and within budget.
• Foster a culture of accountability, open communication, and continuous improvement.
• Step in when needed to ensure uninterrupted service—service reliability starts with you.
• Visit properties to review service quality, complete audits, and resolve any issues that come up.
• Use technology tools like the iValet dashboard to track performance and ensure timely service completion.
• Respond to resident or property concerns quickly and professionally.
• Ensure Service Valets have the tools, equipment, and access needed to complete their routes.
• Assist with hiring and training new Service Valets.
• Pick up and distribute supplies, PPE, and containers as needed.
• Work with your Operations Manager to monitor staffing levels and manage costs.
• Help with special projects or service recovery efforts as assigned.
• Oversee company vehicle maintenance and ensure fleet safety standards are met.

• Supervisory
  
  Experience:
  
  At least one-year prior experience overseeing a team or crew in a hands‑on environment, preferred.
• Organized and Detail-Oriented:
  Able to manage schedules, track service, and follow up on issues.
• Tech‑Savvy:
  Comfortable using Microsoft Office Suite and learning new platforms.
• Data‑Driven:
  Strong analytical skills with the ability to interpret reports and make decisions.
• Strong Communicator:
  Clear verbal and written communication skills.
• Problem Solver:
  Quick to adapt, address issues, and find solutions.
• Education:
  
  High school diploma or GED required.
• Valid Driver’s License:
  Required, with the ability to operate a company vehicle.
• Physical Requirements:
  
  Ability to lift and carry up to 50 lbs. Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions.
• Tolerant of disagreeable odors (it’s part of the job!)

At Valet Living, we don’t just provide essential services—we build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you’ll experience a workplace where leadership is about service, growth is the norm, and every detail matters.

• Health Benefits:
  
  Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability…